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creative furniture
& homeware
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Customer Care
At Fairwinds we believe in looking after your customers as well as our customers. To enable this we have set up a freephone product assistance and spare parts helpline to give you that extra piece of mind.
We also monitor and review the data we receive through the product assistance line, enabling us to feedback to you with possible improvements to your products and packaging.
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"The young lady I spoke to was extremely helpful and efficient – My problem was of my own making but that made no difference to the service that I received." Product assistance number 5397
"Quick prompt service, polite phone manner."
Product assistance number 5385
"I wish every other company was as helpful as you." Product assistance number 5334
"My problem was solved by the assurance of delivering longer screws; these arrived within 2 days of ringing, excellent. Thank you. I got straight through to talk to someone, no answer machines – brilliant."
Product assistance number 5339 |
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